Terms of Service
Draft — not yet in force. WorkMayt Software Inc. is in the process of being incorporated in British Columbia, Canada. This document is published in draft so it can be read before it binds anyone; it takes effect on the date shown above once incorporation completes.
1. What WorkMayt is
WorkMayt is time-tracking and workforce-management software for field crews. It records clock-ins and clock-outs, codes hours to jobs and tasks, schedules work, and exports payroll-ready data.
WorkMayt is not a payroll service. It hands your payroll provider a clean CSV. It does not calculate statutory deductions, cut cheques, or move money. You remain responsible for paying people correctly and for complying with the employment-standards and hours-of-work rules that apply to you.
2. Accounts, organizations, and roles
WorkMayt is organized around an organization — a company account owned by the person who created it. Within an organization, people hold roles (worker, lead, manager, admin, owner) that determine what they can see and do.
- An admin binds the organization. Anyone with admin or owner rights can agree to these terms, change the plan, add or remove people, and export or delete data on the organization's behalf. If you give someone admin rights, you are authorizing them to do those things.
- The organization is responsible for its people's accounts. That includes telling workers that their hours are being recorded and making sure they may lawfully be enrolled — see the Privacy Policy on roles.
- You are responsible for keeping your own login credentials secure.
3. Acceptable use
You agree not to:
- use WorkMayt to break the law, or to record people who have not been told they're being recorded;
- upload content you do not have the right to upload;
- attempt to access another organization's data, probe or overload the service, or bypass the plan limits described below;
- resell or white-label the hosted service without written agreement.
We may suspend an account that is actively harming the service or other customers. Where the situation allows it, we will tell you first and give you a chance to fix it.
4. Plans, seats, and how billing works
Paid plans are billed per seat, per month or per year, in US dollars, through Stripe. There is no base fee and no separate administrator licence.
A seat is any active user in your organization, at any role — a worker, a lead, a manager, or an office admin all count as one seat each. Seats are counted on active role, not on whether that person clocked in during the period. Deactivate a person and they stop counting toward your bill.
Each plan has a seat cap; the current caps and prices are on the pricing page, which reads them from the live billing system. We may change prices with at least 30 days' notice to the email on your account; a price change never applies retroactively to a period you have already paid for.
5. Trials, downgrades, and cancellation
- New organizations start on a 14-day trial of the paid plan with no credit card. Because we never collected a card, nothing can be charged when the trial ends.
- When a trial or a paid plan ends, you are not locked out. The organization drops to the Free plan. Your data stays, and features above the Free plan stop being available until you upgrade again.
- Cancel any time. There is no contract and no minimum term. Cancellation takes effect at the end of the period you have already paid for.
- Refunds. We do not automatically refund partial periods. If you believe you were charged in error or something went genuinely wrong, email support@workmayt.com and we will deal with it in good faith.
6. Your data is yours
You own the data your organization puts into WorkMayt. We claim no ownership of it and we do not sell it, rent it, or use it to train anything. You can export your time data at any time while your plan allows it.
If you close your account, see the Privacy Policy and Delete your account for exactly what is erased and what the employer keeps as a business record.
7. Availability, and the absence of an SLA
There is no uptime guarantee at launch. We do not offer a service-level agreement, service credits, or a guaranteed response time. We run monitoring and we take outages seriously, but we are not promising you a number, and you should not build a commitment to someone else on top of one we have not made.
WorkMayt's mobile app is designed to keep working without a connection — clock-ins are stored on the device and sync when coverage returns.
8. Self-hosting
You may run WorkMayt on your own server. When you do, you operate that deployment: its uptime, its backups, its security, and its legal compliance are yours. These terms cover the hosted service we operate; they do not make us responsible for an instance we do not run.
9. Intellectual property
WorkMayt's software, brand, and documentation remain ours. Your use of the service does not transfer any of that to you. Feedback you send us may be used to improve the product without obligation or payment, and without any claim over your data.
10. Disclaimers and limitation of liability
The service is provided "as is". To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Our total liability to you for any claim is limited to the fees you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data, even if we were told such damages were possible.
Nothing in these terms limits liability that cannot lawfully be limited — including liability for fraud, or for death or personal injury caused by negligence.
11. Termination
You may stop using WorkMayt at any time. We may terminate or suspend an account for a material breach of these terms, for non-payment, or if we are legally required to. If we terminate an account for anything other than serious misuse, we will give you a reasonable opportunity to export your data first.
12. Data processing (DPA)
For the personal data of your workers, your organization is the controller and we are the processor. In that role we agree that we:
- process worker personal data only to provide the service, and on your instructions;
- keep it confidential and require the same of anyone who handles it;
- apply reasonable technical and organizational safeguards — encryption in transit, access control, and hosting in Canada;
- use only the sub-processors listed in the Privacy Policy, and update that list before adding one;
- help you respond to a worker's access, correction, or erasure request — the mechanism is at Delete your account;
- notify you without undue delay if we become aware of a breach affecting your data, and return or delete your data when the agreement ends.
Organizations needing a standalone signed data-processing agreement can request one at hello@workmayt.com.
13. Governing law
These terms are governed by the laws of British Columbia, Canada, and the courts of that province have exclusive jurisdiction — except that either of us may seek injunctive relief wherever it is needed.
14. Changes to these terms
If we make a material change, we will email the address on your account and update the date at the top of this page before it takes effect. Continuing to use WorkMayt after that means you accept the change. Every version is kept in our source repository, so the history is auditable.
15. Contact
WorkMayt Software Inc.
British Columbia, Canada
hello@workmayt.com